Support

Need help, found outdated evidence, or spotted a restaurant problem? Email hello@menubrief.com.

When possible, include the restaurant and location, selected protocols, the result you saw, the source or menu involved, and what appears wrong. Do not email medical records or other sensitive personal information.

Common questions

Why did a restaurant disappear?

Your active protocol combination changes the results. A restaurant may also disappear when evidence expires, is revoked, conflicts, or no longer meets the current review standard.

Does a match mean the restaurant is safe for an allergy?

No. MenuBrief does not inspect or certify kitchens. Review the evidence, use the questions to ask, and confirm ingredients, preparation, and cross-contact directly.

Can I use the app without location?

Yes. Location is optional; search or select another area manually.

Where are my saved items?

Saved items and protocol preferences currently stay on your device. Clearing app data or deleting the app removes them.

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